Terms & Conditions

These terms and conditions apply to the entire contents of this website under the domain name www.mandarinecoco.com ("website"), to any orders you place through the website ("orders") for goods displayed on the website ("goods") and to any correspondence by e-mail between us and you. please read these terms carefully before using this website or placing an order. Using this website or placing an order indicates that you accept these terms. If you do not accept these terms, do not use this website or place an order. this notice is issued by Mandarine Coco ("the company"). 

If you have any queries about these terms and conditions, please contact us

By email at info@mandarinecoco.com 

1.1 By accessing any part of this Website or by placing an Order, you shall be deemed to have accepted these terms and conditions in full. If you do not accept these terms and conditions in full, you must leave this Website immediately. These terms and conditions shall apply every time you buy Goods from the Company. No other terms and conditions shall apply to any transaction between you and the Company. 
1.3 All Orders are deemed to be an offer to purchase the Goods, subject to availability, pursuant to these terms and conditions. When your Order is received by the Company, the Company will send an acknowledgement of your Order to you. Only when your Order is accepted by the Company and the Company communicates this to you in writing will a binding contract be formed between you and the Company. 
1.4 The Company may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because it is binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Website. 
1.5 Nothing in these Conditions shall affect your statutory rights as a consumer. 
1.6 Nothing in these terms and conditions shall affect your statutory rights as a consumer. 

2.1 The price of all Goods shall be the price displayed on the Website. Whilst the Company endeavours to keep the Website up to date and error free, on occasion pricing errors may occur. If the Company discovers such an error after you have submitted an order, the Company will contact you prior to accepting your order with the correct pricing details. 
2.2 All prices are inclusive of VAT, which shall be due at the rate ruling on the date that you pay for the Goods, but exclude the cost of delivery which shall be paid by you. Further, information on the Company's delivery charges can be found here. 
2.3 In the event that the Goods that you order are not available, we reserve the right to provide you with substitute goods of equivalent quality and price. All returned sale items will be refunded via a credit note to the customer’s account. This may be taken against future purchase of an equal or higher value 
2.4 You may pay for the Goods using any credit or debit card, except JCB and American Express. 
2.5 All prices shown on the Website are in pounds sterling. 

3.1 Unless you specify that the Goods are to be delivered to another address when placing your order, the Company will deliver the Goods to the address you gave when you registered on the Website, provided that it is within the United Kingdom. The Company does not deliver to addresses outside the United Kingdom until it has received payment for the Goods in cleared funds. 
3.2 The Company will endeavour to dispatch Goods ordered within 2 working days of an order being accepted by the Company and deliver them within 4-5 working days, but please allow 28 days for delivery. If the Company is not able to deliver the Goods within this period, it will inform you of this fact and reimburse any sums already paid by you within 28 days. 
3.3 The risk in the Goods will pass to you as soon as they are delivered to you. 


You also have a right to cancel your order under the Distance Selling Regulations. If you wish to cancel you must tell us in writing, by fax or via the Contact Us page within 7 working days from the day after the date on which the products are delivered. You should keep evidence of having given your cancellation notice, such as a certificate of posting. You must return the products to us in accordance with these Terms of Sale.


5.1 You are permitted to print and download extracts from this Website for your own use on the following basis: 
5.1.1 no documents or related graphics on this Website are modified in any way; 
5.1.2 no graphics on this Website are used separately from accompanying text; and 
5.1.3 the Company's copyright and trade mark notices and this permission notice appear in all copies. 
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with paragraph 5.1 above for any purpose is prohibited. If you breach any of the terms of these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website. 
5.3 Subject to paragraph 5.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission. 
5.4 Any rights not expressly granted in these terms are reserved. 

6.1 While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company will not be liable if for any reason this Website is unavailable at any time or for any period. 
6.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control. 

7.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. The Company will have no obligations with respect to such material. The Company and its designees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes. 
7.2 You are prohibited from posting or transmitting to or from this Website any material: 
7.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; 
7.2.2 for which you have not obtained all necessary licences and/or approvals; 
7.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or 
7.2.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). 
7.3 You may not misuse the Website (including, without limitation, by hacking). 
7.4 The Company will fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of paragraphs 7.2 or 7.3. 

8.1 Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. The Company has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. 
8.2 You may create links to this website provided you have first contacted us and entered into our Website linking licence. 

9.1 Whilst the Company endeavours to ensure that the information on this Website is correct, the Company does not warrant the accuracy and completeness of the material on this Website. The Company may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material. 
9.2 The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website. 

10.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website. Nothing in these terms and conditions shall exclude or limit the Company's liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law. 
10.2 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof. 

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts. 

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© 2015 Mandarine Coco.